When you look at the big picture, you see impacts such as: unfavorable customer perception cost of expensive 3rd level support demoralized engineering staff a severely overloaded tech support team And that makes sense, because...
There you are in the middle of a large-scale hospital systems project, where new medical devices need to integrate with several clinical & billing applications – and there seems to be no end to...
Hello and welcome to our podcast series “Software Tech Talks – How the Pro’s Build Reliable Products” – today’s episode is designed for Software Engineering Managers, especially if you’re rising in your career and...
Recently I was explaining how we could help medical device companies prevent a recall, and my happy listener balked. She couldn’t accept what she heard. I told her that – essentially – by using...
Let’s start with Recalls… Essentially, when a company learns there is a problem with one of their medical devices, it proposes a correction or a removal depending on where the action takes place. Correction...