Category: News & Blog

What message are you sending to your team…?

Years ago, I worked as a contractor performing software testing, for a company I felt was pretty solid – and I respected the management decisions the majority of the time. After about a year...

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Are you rewarding the right behavior…?

I’m often asked by Software QA Managers why their testing team is unable to find all the critical defects in the software, before it’s released to production. “Why are high severity bugs escaping to...

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The hidden costs associated with product roll backs…

When you look at the big picture, you see impacts such as: unfavorable customer perception cost of expensive 3rd level support demoralized engineering staff a severely overloaded tech support team And that makes sense, because...

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